Shipping/Returns
Shipping:
Items are made to order and shipped in five (5) business days via USPS First Class with delivery confirmation or Priority Mail upgrades (on orders over $100) for domestic orders. First Class rates are $4.50 for the first item, and .50 for each additional item.
No shipping on weekends.
International orders: International parcels are sent via USPS International Priority with insurance. International buyers are responsible for all duties, taxes, brokerage and handling fees applicable to purchases on the full retail value of the items. For items shipped, but not collected from Customs (refusal to pay the charges), a refund will be issued MINUS SHIPPING once it is returned.
Returns:
I want you to be completely satisfied with your jewelry. If for any reason you are not entirely pleased, please contact me within one week of receipt so we can work something out.
Refund requests must be made no later than three days from date of receipt. Returns must be received 7 days from refund request. After item is returned in its original condition, a full refund will be issued, minus shipping and handling charges.
No returns will be accepted for custom and bridal party orders.
Repairs can be made free of charge within six months of purchase. Customer is responsible for all shipping charges on repairs.